With so many changes in health care today, it is key for leadership at Northeast Georgia Health System to have a full understanding of our organizational focus on continuous improvement, our Quest for Excellence. The understanding, support and fostering of our Quest for Excellence is necessary as we strive to better serve our patients, families and visitors through exceptional service. Quest for Excellence is our goal to be better tomorrow than we are today and is a direct reflection of our core values and mission to improve the health of our community in all we do.
| Author: Jeffrey Liker, Carol Burrell
| Publisher: Lean Leadership Institute Publications