Understanding Relationship Selling: How To Build Customer's Rapport, Respect & Trust (Learning Short-Take)

Combines self-study with realistic workplace activities to develop skills in understanding the value of building relationships with customers to facilitate repeat business and achieve referrals. This volume compares traditional selling techniques with more modern sales processes based on the development of trust, rapport, and empathy.

• | Author: Catherine Mattiske
• | Publisher: Tpc - The Performance Company
• | Publication Date: Dec 01, 2022
• | Number of Pages: 94 pages
• | Language: English
• | Binding: Paperback
• | ISBN-10: 1921547197
• | ISBN-13: 9781921547195