Top Tasks: A How-To Guide

Essence of Top Tasks is a prioritized list of what matters most to customers. You then continuously improve these top tasks based on evidence of customers trying to complete them. Developed as a result of 15 years of research and practice. Implemented by some of the world's largest organizations: Cisco, Microsoft, NetApp, IBM, Google, European Union, Toyota, Tetra Pak, and hundreds more. More than 300,000 customers have participated in Top Tasks studies in over 40 countries and 30 languages.

• | Author: Gerry McGovern
• | Publisher: Silver Beach
• | Publication Date: Sep 25, 2018
• | Number of Pages: 186 pages
• | Language: English
• | Binding: Paperback
• | ISBN-10: 1916444601
• | ISBN-13: 9781916444607