Quality Management: Tools, Methods And Standards

The book describes the most important quality management tools (e.g. QFD, Kano model), methods (e.g. FMEA, Six Sig-ma) and standards (e.g. IS0 9001, ISO 14001, ISO 27001, ISO 45001, SA8000). It reflects recent developments in the field. It is considered a must-read for students, academics, and practitioners.

• | Author: Marco Sartor, Guido Orzes
• | Publisher: Emerald Publishing
• | Publication Date: May 09, 2019
• | Number of Pages: 312 pages
• | Language: English
• | Binding: Paperback
• | ISBN-10: 1787698041
• | ISBN-13: 9781787698048