Five Star Formula: Create Incredible Guest Experiences That Lead To Five Star Reviews And An Award Winning Hospitality Business

When you read The Five Star Formula you will gain a deeper understanding of the vital ingredients of success: CLARITY - understanding where your business is now and creating a clear vision of the business you want to build. CULTURE - creating a culture that attracts and rewards passionate and dedicated employees. CUSTOMER - identifying and appealing to the ideal guests your business needs to succeed. CREATIVITY - finding your unique offering so you can stand out from the competition and make your mark. COMMENDATIONS - winning awards for your business and enjoying the benefits of award-winning status for years to come.--Back cover.

• | Author: Joy Zarine
• | Publisher: Rethink Press
• | Publication Date: Jul 27, 2017
• | Number of Pages: 180 pages
• | Language: English
• | Binding: Paperback
• | ISBN-10: 1781332592
• | ISBN-13: 9781781332597