Conflict is inevitable. How we relate to it isn't. Conflict, when poorly related to, accounts for the highest amount of controllable cost and risk in most organizations. However, when conflict is harnessed, it can become a catalyst for building better leaders, thriving teams and high performance organizations. Nearly all books on organizational conflict limit themselves to addressing the personal and relational aspects of conflict resolution. This book practically address this but completes the picture by exploring how organizational structure and cultures can be shaped to either provoke or mitigate unhelpful conflict. Leaders, owners, managers and supervisors are provided with the conceptual framework and a practical guide for resolving disputes and building conflict resilient organizations. Additionally, employees and individuals who would like to relate to conflict differently at work will benefit from this book.
- | Author: Christian Muntean
- | Publisher: Business Expert Press
- | Publication Date: Mar 22, 2018
- | Number of Pages: 190 pages
- | Language: English
- | Binding: Hardcover/Business & Economics
- | ISBN-10: 1637423292
- | ISBN-13: 9781637423295
