Conflict Resolution: Building Better Relationships In Spite Of Our Conflicts (Learn-2-Lead)

Conflict is natural, normal, and unavoidable. In any setting, learning the skills to calm angry customers, deal with conflict between employees, and resolve issues with others is critical. The B-FIRM model is one of the most effective ways to directly resolve conflict while building better relationships.

• | Author: Jody Holland
• | Publisher: My Judo Life
• | Publication Date: Apr 11, 2017
• | Number of Pages: 112 pages
• | Language: English
• | Binding: Paperback
• | ISBN-10: 1633900460
• | ISBN-13: 9781633900462