Install, deploy, configure and troubleshoot Cisco Unified Contact Center Express. Inbound and outbound call distribution, Desktop Suite and Finesse, database and web chat, scripting and trace analyzing. Cisco and third-party tools such as CET, RTMT, LDAP Browser, and WinGrep. Written by Michael HouTong Luo, CCIE# 6183 (Routing/Switching and Collaboration), author of ""Deploying Cisco Unified Presence"".
- | Author: Michael HouTong Luo, CCIE# 6183
- | Publisher: Lulu.com
- | Publication Date: Oct 24, 2016
- | Number of Pages: 312 pages
- | Language: English
- | Binding: Paperback/Computers
- | ISBN-10: 1329184629
- | ISBN-13: 9781329184626