Quality Service Management: A Guide To Improving Business Processes - 9781032057514

Providing clear guidance for anyone servicing internal or external customers, this book offers a framework for analyzing and managing quality using a comprehensive closed-loop approach. It details basic statistical techniques and packages the framework, procedures, and methods into a management construct.

• | Author: John Maleyeff
• | Publisher: Routledge
• | Publication Date: May 06, 2022
• | Number of Pages: 202 pages
• | Language: English
• | Binding: Paperback
• | ISBN-10: 1032057513
• | ISBN-13: 9781032057514