Administratively Adrift

The multiple crises of 2020-21 have presented both challenges and opportunities for change in four-year residential colleges and universities. Evidence indicates that the historic structure of administrative and student services is increasingly mismatched to the needs of a diverse and stressed student body born in a digital age. Inspired by his leadership in a university-wide initiative that focused on how students' interactions with both academic and professional staff affect their success and well-being, Scott A. Bass presents fresh insights on the inner workings of traditional nonprofit four-year degree residential institutions. The book describes the influences of history, tradition, and internal and external pressures on the American university, highlighting its evolution to its staid and fragmented structure; it distills voices of students, faculty, and staff; and it explores how successful organizations outside of higher education deliver services, with potential applicability for the academy's ability to meet students where they are.

• | Author: Scott A. Bass
• | Publisher: Cambridge University Press
• | Publication Date: Jun 09, 2022
• | Number of Pages: 298 pages
• | Language: English
• | Binding: Paperback/Education
• | ISBN-10: 1009094033
• | ISBN-13: 9781009094030